RetinaReset Get the app

Support

We're here to help with access, billing, and protocol questions.

Contact us

For billing, restore access, refunds, or general questions, use our contact form:

Send a message →

Restore access

Purchased a subscription or lifetime plan? Open the app → Settings → Restore access → enter the email used at Stripe checkout. No account password required in v1.

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Refunds

Refund requests are handled according to Stripe and applicable store policies. Use the contact form with your purchase email and we'll assist.

Protocol & FAQ

Most protocol questions are answered in the in-app AI assistant and our FAQ. For red light safety checks, travel tips, and missed-routine guidance, see the FAQ.

Browse FAQ →

Medical questions

RetinaReset cannot provide medical advice. If you have glaucoma, macular degeneration, retinal detachment, or other diagnosed conditions, consult your ophthalmologist before using the protocol. See our medical disclaimer.

Not medical advice. RetinaReset is a lifestyle optimization framework — not a medical device. It does not diagnose, treat, cure, or prevent any disease. Consult an ophthalmologist before changing your routine if you have a diagnosed eye condition.